One Point One Solutions Ltd. engages in the provision of process management services to telecommunication, banking, and financial services, travel, manufacturing, and e-commerce industries. The company is headquartered in Navi Mumbai, Maharashtra. The company went IPO on 2017-12-26. Its services include originations, customer service, technical help desk, collections, back-office operations, sales, complaint and dispute management and retentions. Origination service is a complex process that involves multiple steps for individuals to obtain a mortgage or home loan. The back-office operations services provide billing, payments/settlements, exception management, account maintenance, charge back, disputes and data analysis. Its sales and lead generation services cover areas, such as tele-sales, cross-sell/upsell, sales conversion, and sales support. The company handles the invoicing and collection of payments from its customers, ensuring accuracy and timeliness. The company offers services to the industries, including insurance, travel transport hospitality, banking & financial services, energy resource utilities, retail & e-commerce, telecom, fintech, electronics & consumer durables and government.

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